Got a call about fraud activity on your bank account? It could be a scammer (2024)

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FAQs

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The purpose of this blog and its comments section is to inform readers about Federal Trade Commission activity, and share information to help them avoid, report, and recover from fraud, scams, and bad business practices. Your thoughts, ideas, and concerns are welcome, and we encourage comments. But keep in mind, this is a moderated blog. We review all comments before they are posted, and we won’t post comments that don’t comply with our commenting policy. We expect commenters to treat each other and the blog writers with respect.

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Jamie

July 09, 2024

I have received several calls reporting "fraud" via online banking and my debit card, as well as wire transfers. These idits have my bank name, my name, my number, and they always request my user name which is the flag. At first it panicked me. I always check with my bank. These criminals have also used my own banks fraud phone number! How did they get my information?

  • Reply

S.levine

July 11, 2024

In reply to Thanks for the warning. by sonny s lawson

No. Worries any time...

  • Reply

Darlin Jordan

July 09, 2024

I don’t know anything about this & I’ve not a such call or email from anyone trying ti move money from my bank acct , etc.

  • Reply

CLINT

July 09, 2024

Hear you loud and CLEAR!!!!!

  • Reply

Mark Anthony R…

July 09, 2024

The real question is, Is there a division or even a person that will help another person that has experienced identity theft without just stating in the fine print that any of the terms and (Agreements) can be changed at any given time. Or the person that stole your information has assigned a( representative) or (The Company) can continue to make any financial decision because they scammed you the best and certainly have the funds to pay or donate to the correct locations.

  • Reply

FTC Staff

July 09, 2024

In reply to The real question is, Is… by Mark Anthony R…

Report identity theft at www.IdentityTheft.gov. Give details about what happened, and the system will help you create a recovery plan and Identity Theft Affidavit. Use the Affidavit when you contact businesses, debt collectors, financial services and others to correct problems.

  • Reply

Anonymous

July 11, 2024

Unfortunately, Bank fraud begins within the Banks or credit unions. They apply for the bank jobs, hired. Thereafter, use this to their advantage. Transferring money to fraudulent account, from innocent members. Employees are guilty of this! A friend of mine stated that they blamed the member for the fraudulent activity. But, all alone it was their own tellers getting away with it. This happened with LA Capital Federal Credit Union. This Business needs to be investigated by the FBI immediately. It’s been going on for years.

  • Reply

Andrea L Struble

July 15, 2024

I discovered my home has three lien at $200k due to fraudulent activity. My former co workers perpetuated the crime. My little brother set up so it be part my father’s family trust. I worked for a bank acquired by 5/3. I can’t wait to see what happens with my retirement that is secured with mortgages.
And that ain’t all.. I contacted your agency around 2019, among numerous of local, state and federal agencies. I was ignored.

  • Reply

Josiah

July 15, 2024

We have complained and complained, we have well over $500 dollars worth of fraudulent activity on our accounts and yet no one can seem to help

  • Reply

Garland Lundry

July 15, 2024

My neighbors and their people still trying to scam me I fear

  • Reply
Got a call about fraud activity on your bank account? It could be a scammer (2024)

FAQs

Got a call about fraud activity on your bank account? It could be a scammer? ›

Never move or transfer your money to “protect it.” Your money is fine where it is, no matter what they say or how urgently they say it. Someone who says you have to move your money to protect it is a scammer. Period. Never share a verification code.

Do banks call you for suspicious activity? ›

It's not uncommon for your bank to try and contact you. But sometimes those emails and phone calls are just scammers using the trust you have in your bank to con you out of your money.

Should I answer fraud calls? ›

Don't engage.

One way to stop yourself from saying more than you should is to just let a phone call from an unknown number go to voicemail. That way, you have more time to assess if it's legitimate. McGovern said that she does not recommend trying to talk with someone you suspect is a scammer.

Can you get scammed by answering a phone call? ›

By answering a spam call and speaking to the scammer, scammers can record your voice and use it for vishing attacks. Vishing is a type of phishing that uses voice calls to trick people into doing something. Often, cybercriminals try to impersonate a familiar voice to a victim to gain their trust.

What information does a scammer need to access my bank account? ›

The easiest way to become a victim of a bank scam is to share your banking info — e.g., account numbers, PIN codes, social security number — with someone you don't know well and trust. If someone asks for sensitive banking details, proceed with caution.

What is considered suspicious activity on a bank account? ›

Money Laundering using investment related transactions

buying and selling of a security with no discernible purpose or in circ*mstances which appear unusual.

Will a scammer ever call you? ›

Scam artists spoof calls to make them appear to be from a local telephone number. Even if a number appears to be local, it is best to avoid calls from numbers with which you are not familiar. Hang up. If you answer a call that seems suspicious, hang up.

What happens if I return a call from a scammer? ›

You'll be targeted by even more scam calls

As a result, scammers may target you with more calls in an effort to defraud you. Here's how to reduce scam calls: Refuse to engage with unsolicited callers. If you answer, take a guarded approach, or hang up immediately.

Can I get hacked if I answer a spam call? ›

Can you get hacked by answering a phone call? It's impossible to get hacked by simply answering a phone call made through your network service provider. But that doesn't mean a phone call can't be exploited to compromise your security via a social engineering attack.

Can someone steal your identity through a phone call? ›

Scammers use auto-dialers and spoofed area codes to trick people into picking up the phone. From there, it's a numbers game. The scammers want to get as much personal information from the call recipient as possible. That can include anything from names and birth dates to credit card numbers.

Can you be tracked if you answer a phone call? ›

In most instances, the last incoming call you received — whether or not it was answered and even if it was forwarded — is traceable.

What happens if I answer a spam call and say hello? ›

If you answer the call, your number is considered 'good' by the scammers, even if you don't necessarily fall for the scam. They will try again because they know someone on the other side is a potential victim of fraud. The less you answer, the fewer robocalls you will receive.

How can you tell if a bank call is real? ›

If someone contacts you claiming to be from your bank, but you didn't initiate the contact, proceed with extreme caution. Legitimate bank staff typically only contact customers regarding suspicious account activity or to follow up on a previous inquiry. They don't cold call to “confirm” personal information.

What happens when bank reports suspicious activity? ›

The SAR is filed by the financial institution that observes suspicious activity in an account. The report is filed with the Financial Crimes Enforcement Network, or FinCEN, who will then investigate the incident.

Why is my bank saying suspicious activity? ›

Suspicious transactions are any event within a financial institution that could be possibly related to fraud, money laundering, terrorist financing, or other illegal activities. Suspicious transactions are flagged to be investigated, but many suspicious transactions are simply false positives.

What happens if your bank account gets flagged for suspicious activity? ›

Bank accounts are typically frozen for suspected illegal activity, a creditor seeking payment, or by government request. A frozen account may also be a sign that you've been a victim of identity theft. Each situation requires specific actions to unfreeze the account.

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